At Virtexcapital, we are fully committed to protecting our customers’ privacy. To ensure the confidentiality and security of customer data, we have established a comprehensive privacy policy. When collecting customer data for the purpose of providing our services, we are dedicated to maintaining clarity, transparency, and integrity at all times.

Terminology

In this Privacy Policy:

• Our customers may be referred to as “customers,” “users,” “members,” “account holders,” “merchants,” “he,” “she,” “they,” or “it,” in both singular and plural forms.

• Our platform may be referred to as “website,” “Broker,” “Brokerage Service Provider,” “Trading Platform,” “Trade Facilitator,” “we,” or “us.”

Scope of the Privacy Policy

This Privacy Policy applies to all data and information we collect, request, or receive from our customers. It also covers the sharing, usage, and protection of such data, specifying with whom we may or may not share information. Additionally, it outlines the procedures related to data modifications, updates, and security measures.

This policy is an integral part of Virtexcapital general terms and conditions and should be considered in conjunction with them.

Data Collection & Usage

By using our services, you acknowledge that Virtexcapital collects essential information during the registration process to facilitate access to our brokerage services, trading platforms, tools, and features. If the information provided is incomplete or inaccurate, or if a customer refuses to provide required data, Virtexcapital reserves the right to suspend or deny access to its services, with or without prior notice. Certain features may be accessible without requiring full disclosure of personal information.

This Privacy Policy applies to all our services, tools, applications, and software. However, it does not extend to practices outside our control or to individuals or entities unaffiliated with Virtexcapital. Furthermore, this policy does not cover data belonging to the company’s founders, directors, staff, or employees unless they use the platform as customers, in which case the policy applies accordingly.

Methods of Data Collection

We gather customer information through multiple channels, including:

• Our trading platform

• Direct communications (e.g., customer support, offices, authorized employees)

• Third-party sources

• Surveys and feedback forms

This data is necessary for customer identification and for conducting Anti-Money Laundering (AML) and Know Your Customer (KYC) background checks. We require verification before granting membership and processing initial deposits. To verify identity, we may request documentary evidence such as:

• Government-issued ID (e.g., passport, driver’s license, social security card)

• Financial statements or bank details

• Utility bills

• Credit or debit card details

Virtexcapital employs the highest security measures to safeguard customer data. However, we are not liable for breaches caused by hacking, fraud, or third-party actions beyond our control. We do not disclose customer data to third parties without consent unless required by law or a court order.

Cookies and Data Tracking

Customers have the option to enable, restrict, or disable cookies as per their preference. Cookies help us recognize returning visitors and enhance user experience on our platform.

Mobile Commerce Policy

This Privacy Policy also applies to our mobile trading application, which provides convenient access to our platform. However, there are certain distinctions between our general privacy policy and the mobile app policy.

Upon installing the Virtexcapital mobile app, users may be prompted to grant the following permissions:

• App installation

• Storage access

• Microphone access

• Media storage

• Contact access

• Internet access

Users have the discretion to accept, reject, or limit these permissions. If a user prefers not to use the mobile app, they may access our trading platform via the web. The app can be uninstalled at any time if no longer required.